This Policy governs the practices of Teknicor with respect to personal information that Teknicor collects from you when you visit our Site (www.teknicor.com), including use of our premium Site content and purchased services via our Extranet System. Your use of this Site, or continued use of the Site, constitutes your acceptance of this Policy in current and modified form. If you do not agree to this Policy, you may not use the Site.
We may update this Policy. If we do, we will post it to the Site with a temporary notice announcing the update. We may also send registered users e-mail notifications to inform them of any changes to the Policy.
In this Policy, we use the term “personal information” to refer to any information relating to an identified or identifiable individual, which can include:
We collect and use personal information in the following main categories:
We direct our services and products to businesses and business professionals. Our Site is intended for people over the age of 18. We do not knowingly collect personal information from minors under the age of 18. If we collect personal information from minors, we will delete it.
As part of a purchase, product or service enquiry, request for information, and for account administration, we collect information such as your name, country, job title, company information, postal address, e-mail address, and telephone number. If you have made an enquiry about us or our products or services, either online or over the phone, we will use information you provide to respond to the enquiry or to take other steps at your request, before you enter into a contract. For example, we collect the e-mail addresses and additional contact details of those who send e-mails to request information. We may record calls with sales or customer services representatives for training and monitoring purposes.
If you have registered for or purchased a product or services, including on a trial basis, the information you provide will be used to deliver that product or service, communicate about it, provide support for it, and handle payments, as is necessary for the performance of the contract entered into with us. If information about you is relevant to certain services or products and is freely available through public sources, such as on a website related to your work or profession, we may use this information to provide you with our products.
We will use your personal information to send you marketing e-mails, including information about opportunities to participate in offers, services, and events. Depending on the nature of your interaction with us and the laws of the country where you live, you may have actively given us your consent for this, by opting in, or we may be entitled to rely on your implied consent or our legitimate interests. We will provide you with the opportunity to opt out of future marketing e-mails by providing information on how to do this when you provide us with your personal information and in every marketing e-mail sent.
We may use your personal information, combined with publicly available data and demographic data, to maintain our customer database and carry out internal analysis of the usage of our products and services. We also collect information when providing access to locked premium Site content. We do this to improve our services, develop new products, identify prospects, and predict future customer behavior. This may also include automated profiling and campaign management techniques.
As an international business, and because of the technologies we use, we may transfer your data to our locations or third party service providers in countries that do not guarantee the same level of protection for your personal information. However, we will also ensure it remains protected in accordance with the provisions of this Policy pursuant to contractual agreements.
Any personal information given to us will be treated with the utmost care and security. Physical and technical measures are used to keep data safe and prevent unauthorized access to, or use or disclosure of your personal information. We require that our third-party service providers and our corporate affiliates safeguard your personal information and limit their processing of your personal information to that which is necessary for the purposes of providing services to us.
All reasonable steps are taken to ensure that your personal information is kept secure from unauthorized access, but we cannot guarantee it will be secure during the transmission process because this transmission is not controlled by us.
We will only retain your personal information for as long as is necessary and as permitted or required by applicable laws.
We want you to remain in control of your personal information. We try to ensure that the personal information held about you is accurate and up-to-date. If you are a registered user, you can access your account information and make corrections or updates from your profile.
We will always give you the opportunity to opt out of future marketing communications. You will receive information on how to opt out when your personal information is collected and every marketing e-mail will contain the same information. You may opt out of our marketing lists by following the directions at the bottom of our e-mails. To remove a specific e-mail address or phone number from all of Teknicor's marketing communications, send a request via one of the methods set out in the Contact Us section below. Please note that opting out of promotional mailings may affect your access to premium Site content. However, it will not affect delivery of purchased services and products.
We hope to resolve any privacy concerns you may have.
We last updated this Policy on November 4, 2019.